User Data Deletion Instructions

Last Updated: November 11, 2026

At XZOTIC, we respect your privacy and your right to request the deletion of personal information associated with your customer account.

This page explains how customers who have registered or signed in through Facebook Login, or through other supported account registration methods, can request the deletion of their personal information from our website at https://red-cod-245090.hostingersite.com.

1. How to Request Data Deletion

If you would like to request deletion of your XZOTIC customer account or personal data associated with Facebook Login, please follow these steps:

Send an email to [Support Email].
Use the subject line Facebook Data Deletion Request.
Include the email address associated with your XZOTIC account and, if available, your registered name.
Clearly state whether you want to delete your entire customer account or specific personal information.
Our support team will review your request and may contact you to verify account ownership before processing it.

For your security, please do not include passwords, payment card details, or other sensitive credentials in your deletion request.

2. What Information Can Be Deleted?

Depending on the information associated with your account and applicable retention obligations, eligible information may include:

Customer account profile information
Name and email address associated with the account
Facebook Login account associations stored by XZOTIC
Profile picture information, where stored
Saved addresses and account preferences
Other personal information that is no longer required for legitimate business or legal purposes

The information available for deletion depends on what we actually hold about you and the legal or operational requirements that apply.

3. Information We May Need to Retain

In certain circumstances, we may need to retain limited information for lawful and legitimate purposes, including:

Order and transaction records required for accounting or tax purposes
Records needed to resolve ongoing refunds, returns, or warranty claims
Information required to investigate fraud, security incidents, or disputes
Information that must be retained under applicable laws

Where information must be retained, we will limit its use to the relevant purposes and retain it only for as long as reasonably necessary or legally required.

4. Facebook Login and Removing App Access

If you previously used Facebook Login to access XZOTIC, you may also remove XZOTIC from the applications and websites connected to your Facebook account.

You can generally manage connected applications through your Facebook account settings under Apps and Websites.

Removing app access prevents future access through that connection, but it does not necessarily delete customer information or previous order records already stored by XZOTIC.

To request deletion of information stored by XZOTIC, please follow the instructions in Section 1 of this page.

5. Verification and Request Processing

To protect customer accounts from unauthorized deletion, we may request reasonable information to verify that the person submitting a request is the account owner or an authorized representative.

After verification, we will assess the request, delete eligible information from applicable systems, and inform you when the request has been completed or explain any information that must be retained.

Processing times may vary depending on the complexity of the request, technical requirements, and applicable legal obligations.

6. Effects of Account Deletion

If your XZOTIC customer account is deleted, you may lose access to your account dashboard, saved addresses, account preferences, and other account-related features.

Account deletion may also affect your ability to view previous orders through the website. If you have an active order, refund, exchange, or warranty claim, please mention it when submitting your request.

7. Privacy Policy

For more information about how XZOTIC collects, uses, stores, and protects personal information, please review our Privacy Policy.

8. Updates to These Instructions

We may update these instructions to reflect changes in our account management procedures, privacy practices, or applicable requirements.

The latest version will be published on this page with an updated revision date.

9. Contact Us

For account deletion, Facebook Login data deletion, or other privacy-related requests, please contact:

Brand: XZOTIC
Website: https://red-cod-245090.hostingersite.com
Email: [Support Email]
Request Subject: Facebook Data Deletion Request
Country: Bangladesh