Privacy Policy
Last Updated: November 11, 2026
Welcome to XZOTIC. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how XZOTIC (“we”, “us”, or “our”) collects, uses, stores, and shares information when you visit
https://red-cod-245090.hostingersite.com,
create an account, use social login, or purchase products from our website.
1. Information We Collect
We may collect the following information when you interact with our website:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Account registration information
- Order details and purchase history
- Payment method and transaction status
- IP address, browser type, and device information
- Cookies and website usage information
- Customer support messages and inquiries
We collect information that you provide directly, as well as certain technical information generated when you use our website.
2. Facebook and Google Login
XZOTIC may allow customers to register or sign in using third-party authentication services, including Facebook Login and Google Login, where enabled.
When you choose to sign in with Facebook, we may receive information permitted by Facebook and authorized by you, such as:
- Your public profile name
- Your email address, when available and authorized
- A platform-specific account identifier
- Your profile picture, if supported and enabled
We use this information to authenticate your identity, create or connect your customer account, and provide a convenient login experience.
We do not request access to your Facebook password or private messages through standard Facebook Login.
You can manage permissions granted to third-party applications through your Facebook or Google account settings.
3. How We Use Your Information
We use collected information for website and business operations, including:
- Creating and managing customer accounts
- Processing and confirming orders
- Arranging shipping and delivery
- Providing customer support
- Sending order and delivery updates
- Preventing fraud and unauthorized activity
- Maintaining website functionality and security
- Improving our products and services
- Complying with applicable legal obligations
4. Orders and Payment Information
When you place an order, we collect information necessary to process your purchase and arrange delivery.
XZOTIC may offer Cash on Delivery (COD) and supported online payment methods.
When online payments are available, payment details may be processed by third-party payment service providers according to their own privacy and security policies.
We do not intentionally collect or store complete payment card numbers or card security codes on our website servers.
5. Shipping and Courier Partners
To fulfill orders, we may share necessary delivery information with courier and logistics service providers.
This information may include your name, phone number, delivery address, order reference, parcel details, and collection amount where applicable.
Such information is shared for order fulfillment, shipment tracking, delivery coordination, and related support.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to support essential functions, including:
- Maintaining login sessions
- Remembering shopping cart contents
- Supporting checkout functionality
- Remembering selected preferences
- Helping protect website security
- Understanding website performance and usage
Where enabled, analytics and advertising services may also use cookies or similar technologies. You can manage cookies through your browser settings and any consent controls available on our website.
7. Advertising and Analytics
We may use analytics and advertising technologies, including services provided by Meta or Google, to understand website activity and evaluate marketing performance.
Depending on the technologies enabled, these services may process technical identifiers and information about interactions with our website.
We will use these technologies in accordance with applicable privacy requirements and available consent choices.
8. Information Sharing
We do not sell customers’ personal information.
We may share information with trusted service providers when necessary to operate our business, including:
- Website hosting and technical service providers
- Payment processing partners
- Courier and logistics companies
- Customer communication providers
- Security and fraud prevention services
- Analytics and advertising providers, where enabled
We may also disclose information when required by applicable law or a valid legal process.
9. Data Storage and Security
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no website or electronic storage system can guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, and meet applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
11. Your Privacy Rights
Subject to applicable laws, you may contact us to:
- Request access to personal information we hold
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Ask questions about how your information is used
- Withdraw consent where processing depends on consent
Certain information may need to be retained for legal, accounting, fraud prevention, or order administration purposes.
12. Account and Facebook Data Deletion
If you wish to delete your XZOTIC customer account or personal data associated with Facebook Login, you may submit a deletion request using the contact information below.
Please include the email address associated with your XZOTIC account and indicate that you are requesting account or personal data deletion.
We may ask you to verify account ownership before processing your request. We will review and respond to eligible requests within a reasonable period, subject to applicable legal obligations.
Removing XZOTIC from your Facebook account’s connected applications does not automatically guarantee deletion of order records stored separately on our website.
13. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those independent websites.
14. Children’s Privacy
Our website is not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, services, technologies, or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
16. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:
Brand: XZOTIC
Website:
https://red-cod-245090.hostingersite.com
Email: info@red-cod-245090.hostingersite.com
Business Address: 78/13, Chayanir R/A, Rupnagar, Mirpur, Dhaka, Bangladesh, 1216
Country: Bangladesh